Providersβ€ΊKanguro

Kanguro Pet Insurance

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4.2(2,400 reviews)
Founded 2021Β·Underwritten by Markel InsuranceΒ·AM Best: A
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$15–$60/month

Kanguro Review Summary

Kanguro, founded in 2021, targets the underserved Spanish-speaking pet owner market with bilingual customer service, a Spanish-language app, and 24/7 telehealth consultations in both English and Spanish. This is a genuine differentiator β€” the US Hispanic community is the fastest-growing pet owner demographic, and language barriers have historically limited access to quality pet insurance. Coverage is competitive in the mid-tier: accidents, illnesses, hereditary conditions, cancer, and orthopedic issues are all covered without breed exclusions. No dental illness or behavioral therapy in the base plan. For Spanish-speaking families or anyone wanting bilingual support, Kanguro fills a real gap in the market.

Pros & Cons

βœ… Pros

  • βœ“Bilingual service β€” Spanish and English support
  • βœ“24/7 telehealth consultations included
  • βœ“Mobile-first claims and policy management
  • βœ“Competitive pricing
  • βœ“No breed exclusions

⚠️ Cons

  • βœ—Not yet available in all 50 states
  • βœ—No dental illness or behavioral therapy coverage
  • βœ—Newer entrant with limited long-term track record
  • βœ—No alternative therapy coverage

Coverage Details

Monthly Premium$15–$60
Annual Deductible$100–$500
Reimbursement Options70%, 80%, 90%
Annual Limit Options$5,000, $10,000, Unlimited
Accident Waiting Period2 days
Illness Waiting Period14 days
Age LimitNone
Hereditary Conditionsβœ“ Covered
Bilateral Conditionsβœ“ Covered
Dental Illnessβœ— Not covered
Exam Feesβœ— Not covered
Behavioral Therapyβœ— Not covered
Cancer Treatmentβœ“ Covered
Alternative Therapiesβœ— Not covered
Wellness Add-onβœ“ Available
Breed Exclusionsβœ“ No breed exclusions

What's Covered

  • βœ“ accidents
  • βœ“ illnesses
  • βœ“ hereditary conditions
  • βœ“ congenital conditions
  • βœ“ cancer
  • βœ“ orthopedic conditions
  • βœ“ telehealth
  • βœ“ prescription medications

What's Excluded

  • βœ— pre-existing conditions
  • βœ— dental illness
  • βœ— exam fees
  • βœ— behavioral therapy
  • βœ— alternative therapy
  • βœ— elective procedures

Best For

🐾Spanish-speaking pet owners wanting bilingual support
🐾Tech-forward owners wanting 24/7 telehealth
🐾Budget-conscious owners wanting mobile-first management
🐾Owners in available states wanting competitive mid-tier coverage

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