Providersβ€ΊPets Best

Pets Best Insurance

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4.5(31,200 reviews)
Founded 2005Β·Underwritten by Independence American Insurance Company (Synchrony Financial)Β·AM Best: A-
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$17–$70/month

Pets Best Review Summary

Founded in 2005 by veterinarian Dr. Jack Stephens (a pioneer of pet insurance), Pets Best brings deep industry expertise to their coverage design. Their alternative therapy coverage is the broadest we've found β€” acupuncture, chiropractic, hydrotherapy, and physical therapy are all included, which is particularly valuable for breeds prone to back, joint, and mobility issues. The minimum $50 annual deductible is unique in the market and means more claims get covered from day one. The main drawbacks: no exam fee coverage and no behavioral therapy. For Dachshund owners worried about intervertebral disc disease, or for any breed requiring physical rehabilitation, Pets Best deserves serious consideration.

Pros & Cons

βœ… Pros

  • βœ“One of the lowest deductible options β€” as low as $50 annually
  • βœ“Covers cancer, hip dysplasia, and other hereditary conditions
  • βœ“Alternative therapies including acupuncture and chiropractic
  • βœ“Backed by Synchrony Health for financial stability
  • βœ“No age limit β€” covers older pets

⚠️ Cons

  • βœ—No exam fee coverage on standard plans
  • βœ—No behavioral therapy coverage
  • βœ—3-day waiting period for accidents (vs 2 days at Lemonade/Embrace)
  • βœ—Claims can take up to 30 days

Coverage Details

Monthly Premium$17–$70
Annual Deductible$50–$1,000
Reimbursement Options70%, 80%, 90%
Annual Limit Options$5,000, $10,000, Unlimited
Accident Waiting Period3 days
Illness Waiting Period14 days
Age LimitNone
Hereditary Conditionsβœ“ Covered
Bilateral Conditionsβœ“ Covered
Dental Illnessβœ“ Covered
Exam Feesβœ— Not covered
Behavioral Therapyβœ— Not covered
Cancer Treatmentβœ“ Covered
Alternative Therapiesβœ“ Covered
Wellness Add-onβœ“ Available
Breed Exclusionsβœ“ No breed exclusions

What's Covered

  • βœ“ accidents
  • βœ“ illnesses
  • βœ“ hereditary conditions
  • βœ“ congenital conditions
  • βœ“ cancer
  • βœ“ orthopedic conditions
  • βœ“ dental illness
  • βœ“ alternative therapies
  • βœ“ prescription medications
  • βœ“ physical therapy

What's Excluded

  • βœ— pre-existing conditions
  • βœ— exam fees
  • βœ— behavioral therapy
  • βœ— elective procedures
  • βœ— breeding costs

Best For

🐾Breeds needing alternative/complementary care
🐾Owners wanting very low annual deductibles
🐾Multi-pet households (discount available)
🐾Dachshunds and other breeds prone to back issues (chiropractic covered)

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