Providersโ€บFigo

Figo Pet Insurance

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4.3(9,600 reviews)
Founded 2013ยทUnderwritten by Zurich Insurance (previously Independence American Insurance)ยทAM Best: A+
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$18โ€“$70/month

Figo Review Summary

Figo Pet Insurance, founded in 2013 and headquartered in Chicago, carved out a tech-first niche in pet insurance with their Pet Cloud app โ€” a digital health record and claims platform that streamlines the ownership experience. Their signature feature is 100% reimbursement at the highest tier, which eliminates out-of-pocket costs after the deductible. The 1-day accident waiting period is among the shortest in the market, useful for owners who need rapid coverage. Coverage includes exam fees and alternative therapies but excludes dental illness and behavioral therapy. Some customers have reported substantial premium increases following the underwriter transition to Zurich Insurance. Figo remains a solid choice for tech-oriented owners who want best-in-class digital tools alongside strong core coverage.

Pros & Cons

โœ… Pros

  • โœ“Unique 100% reimbursement option available
  • โœ“1-day accident waiting period โ€” among the shortest available
  • โœ“Pet cloud app for storing health records and claims
  • โœ“Covers exam fees and alternative therapies
  • โœ“Competitive pricing for the coverage level

โš ๏ธ Cons

  • โœ—No dental illness coverage
  • โœ—No behavioral therapy coverage
  • โœ—Some customers report significant premium increases
  • โœ—Claims portal can be slow

Coverage Details

Monthly Premium$18โ€“$70
Annual Deductible$100โ€“$1,500
Reimbursement Options70%, 80%, 90%, 100%
Annual Limit Options$5,000, $10,000, Unlimited
Accident Waiting Period1 day
Illness Waiting Period14 days
Age LimitNone
Hereditary Conditionsโœ“ Covered
Bilateral Conditionsโœ“ Covered
Dental Illnessโœ— Not covered
Exam Feesโœ“ Covered
Behavioral Therapyโœ— Not covered
Cancer Treatmentโœ“ Covered
Alternative Therapiesโœ“ Covered
Wellness Add-onโœ“ Available
Breed Exclusionsโœ“ No breed exclusions

What's Covered

  • โœ“ accidents
  • โœ“ illnesses
  • โœ“ hereditary conditions
  • โœ“ congenital conditions
  • โœ“ cancer
  • โœ“ orthopedic conditions
  • โœ“ exam fees
  • โœ“ alternative therapies
  • โœ“ prescription medications

What's Excluded

  • โœ— pre-existing conditions
  • โœ— dental illness
  • โœ— behavioral therapy
  • โœ— elective procedures
  • โœ— breeding costs
  • โœ— grooming

Best For

๐ŸพTech-savvy owners wanting 100% reimbursement option
๐ŸพOwners wanting near-immediate accident coverage
๐ŸพPets needing alternative therapy coverage
๐ŸพOwners wanting to store health records digitally

Learn more about Figo

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