Providersβ€Ί24Petprotect

24Petprotect Pet Insurance

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3.6(4,800 reviews)
Founded 2000 (as 24PetWatch, insurance arm rebranded 24Petprotect)Β·Underwritten by Independence American Insurance Company (transitioning to Hartville)Β·AM Best: A-
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$15–$60/month

24Petprotect Review Summary

24Petprotect evolved from 24PetWatch's microchip registration service, where millions of pet registrants were offered bundled insurance coverage. The integration with microchip databases gave 24Petprotect unique access to pet owner data and a ready customer base from shelters, rescues, and vet practices. However, in 2025, 24PetWatch announced the discontinuation of their insurance program and transition to Hartville. Existing customers are being moved to Hartville policies β€” with premium increases and some coverage changes reported. For new customers considering 24Petprotect, understand that you're effectively enrolling in a Hartville product under the 24Petprotect brand. The historical 24PetWatch experience was generally positive; the transition period has been rockier.

Pros & Cons

βœ… Pros

  • βœ“Long-standing brand recognition among microchip registrants
  • βœ“Often bundled with 24PetWatch microchip registration
  • βœ“Competitive entry-level pricing
  • βœ“Covers hereditary conditions and cancer
  • βœ“Wellness add-on available

⚠️ Cons

  • βœ—Program being transitioned to Hartville β€” existing customers seeing premium increases
  • βœ—No dental illness, exam fees, or behavioral therapy
  • βœ—No bilateral condition coverage
  • βœ—Coverage is basic compared to competitors
  • βœ—Transition disruption for existing customers

Coverage Details

Monthly Premium$15–$60
Annual Deductible$100–$500
Reimbursement Options70%, 80%, 90%
Annual Limit Options$3,000, $5,000, $10,000
Accident Waiting Period2 days
Illness Waiting Period14 days
Age LimitNone
Hereditary Conditionsβœ“ Covered
Bilateral Conditionsβœ— Not covered
Dental Illnessβœ— Not covered
Exam Feesβœ— Not covered
Behavioral Therapyβœ— Not covered
Cancer Treatmentβœ“ Covered
Alternative Therapiesβœ— Not covered
Wellness Add-onβœ“ Available
Breed Exclusionsβœ“ No breed exclusions

What's Covered

  • βœ“ accidents
  • βœ“ illnesses
  • βœ“ hereditary conditions
  • βœ“ cancer
  • βœ“ orthopedic conditions
  • βœ“ prescription medications

What's Excluded

  • βœ— pre-existing conditions
  • βœ— bilateral conditions
  • βœ— dental illness
  • βœ— exam fees
  • βœ— behavioral therapy
  • βœ— alternative therapy
  • βœ— elective procedures

Best For

🐾Existing 24PetWatch microchip customers
🐾Pet owners who registered through shelters and rescues with 24PetWatch
🐾Budget-conscious owners wanting bundled microchip and insurance
🐾Owners in early policy terms who haven't been transitioned yet

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